Tell us a little about you?
I have always had a keen interest in the health sector. Over the past few years this has developed more into child health.
Before joining CYPHP, I worked in Lambeth Community Paediatrics. My ability to connect with young people and parents has always driven me to pursue a role in which I can make a difference to them. This also includes why I chose to become a Primary School Governor.
In my spare time I enjoy cooking with my daughter, and we spend a lot of time coming up with/trying out new recipes. We love to dance, and we like to introduce each other to different genres of music and perfect our dance moves. Whether old school or new school, it's great learning from each other.
I also have a keen interest in forensic science. I therefore spend a lot of my time reading about or watching crime based documentaries.
How do you see the role?
As the Patient Access Coordinator, I see myself as the first point of contact between patients/parents and the clinical team. My goal is to make sure families feel comfortable and reassured by the services that we provide.
I try to keep a close eye on whether our information is clear, and whether we are conveying to families exactly what CYPHP stands for, and how best we can assist them. The aim is to liaise with families and assure them that we are here to work for and with them. We are here to provide appointments that are simpler, effective, and more convenient for them.
What is your hope for the CYPHP programme?
My hope for the CYPHP programme is that it continues to grow and develop on a national scale. We want better healthcare for all, but especially for young people, because at times they can appear to be the forgotten generation.
The key to our service will be to demonstrate that, we are always making positive strides towards making services more accessible for those who need it.
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