We have also designed training for GP receptionist and administration staff so that you can be assured that your young people get a proper welcome to your practice. 

We ran it initially face to face and it got great feedback:

"Well thought through and led"

"Provided more insight into young people and thoughtful ideas on how to improve service at the surgery"

"I learnt how to be more pro-active at catering for young people"s needs at the surgery and empowering YP to know their rights within NHS"

"I am more aware of the legal aspects and rules surrounding young people and services available to them"

"I now have some ideas on how to encourage YP to attend the practice and make us more accessible and friendly"


We have now developed a free online training course for staff - anyone can register for the course which can be taken in your own time, however it is primarily targeted at receptionists and practice management and administration staff. It's now online at "Making Your Health Facility Young People Friendly

YP Friendly Training Poster (new CYPHP design)

Click here to download the above poster as a PDF that you can send to colleagues or print out and display in your organisation.


Model Of Care

Programme of Work


This is not an emergency service, please contact 999 if someone is seriously ill and their life is at risk