Feedback from Patients

We are trying to do something different and improve the health and experience of care for children and families but we cannot keep improving unless you tell us about your experience with the CYPHP team, good or bad.

There are lots of ways to let us know what you think. You may choose the one that you feel the most comfortable with:

  • Email feedback to the team directly:
  • Write to us: Children and Young People's Health Partnership, Lower Ground Floor, Minerva House, 5 Montague Close, SE1 9BB
  • Tell your clinician during your consultation what works and what does not.
  • Take part in one of our upcoming patient involvement events, link to news where we will post any upcoming CYPHP patient and public involvement events.

If you want to complain about your experience, please do raise with the clinician or member of admin staff if you feel you can. If your complaint is not resolved at the time, please let the Guys and St Thomas's PALS team know about it,

We do listen.



This is not an emergency service, please contact 999 if someone is seriously ill and their life is at risk